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The On-Premise Is Back. Here Is How Emerging Brands Should Be Using It Right Now.

For two years, the most powerful brand-building channel in the Beverage alcohol industry was effectively closed. Bars shut down. Restaurants operated at reduced capacity. The on-premise channel, where spirits brands have historically built their most durable consumer relationships, went from the engine of category growth to an afterthought almost overnight.

The brands that came through that period in the strongest position were the ones that had built enough off-premise equity and direct-to-consumer presence to sustain themselves without on-premise velocity. But every serious Beverage brand operator I spoke with during 2020 and 2021 said the same thing: they were waiting to get back in front of bartenders and consumers in the environment where spirits are best experienced.

That environment is back. And the opportunity it presents for emerging brands is genuinely significant, if you know how to use it.


Why the On-Premise Still Matters More Than Most Founders Think

There is a version of Beverage brand building that treats the on-premise as a nice-to-have, a prestige play for brands that want back-bar placement but do not need it to drive volume. That thinking misunderstands what the channel actually does.

The on-premise is where consumers encounter brands they have never tried before in the context that most favorably represents them. A consumer who orders your spirit because a trusted bartender recommended it, or because they saw it on a well-curated cocktail menu, or because they watched it being made into something genuinely delicious, has a completely different relationship with your brand than one who picked it off a shelf because the label was interesting.

That first on-premise experience creates a kind of brand memory that drives off-premise purchase. The consumer who loved your tequila in a cocktail at a restaurant goes to a liquor store and looks for it. That pull-through dynamic is the mechanism by which the on-premise builds off-premise velocity, which is what convinces distributors to invest in your brand and retailers to keep it on the shelf.

Brands that skip the on-premise and go straight to retail are skipping the step that creates genuine consumer demand. They are pushing product into channels without first building the pull that makes those channels sustainable.


What the Recovery Actually Looks Like

The on-premise recovery in 2022 is not uniform. Understanding where the opportunity actually is requires a more granular view than the headline numbers suggest.

The highest-volume on-premise accounts, large national chain restaurants and hotel bars, recovered relatively quickly because they had the balance sheets to survive the closure period and strong supplier relationships that resumed immediately. For emerging brands without national scale, these accounts are not the right starting point anyway.

The most interesting recovery story is happening in the independent on-premise tier. Independent bars, craft cocktail programs, chef-driven restaurants, and neighborhood spots that survived the pandemic, many of them barely, are back and they are hungry for differentiated products. These operators spent two years thinking about what their program should look like when they reopened. Many of them are actively rebuilding their back bar with more intentionality than they had before.

This creates a genuine opening for emerging brands with authentic stories, interesting liquid, and founders willing to invest the time in building real relationships with operators who care about what they pour.


How to Actually Use the On-Premise Channel

The mistake most emerging brand founders make with the on-premise is treating it like a distribution goal rather than a brand-building investment.

Getting your product listed at a bar is not the win. The win is having your product ordered repeatedly, poured enthusiastically, and recommended to consumers by people who genuinely believe in it. That outcome requires a different kind of engagement than dropping off samples and following up on a purchase order.

The brands that build real on-premise equity do it by treating their best accounts as partners. They show up after the first listing. They train bar staff on the liquid, the story, and the best ways to present it. They support the accounts that support them with programming, events, and the kind of ongoing attention that makes a back-bar relationship feel like a real partnership rather than a sales transaction.

That investment is time-intensive and it does not scale the way off-premise distribution does. But it produces something that off-premise distribution cannot produce on its own: a community of advocates who recommend your brand because they genuinely believe in it.

In my experience working with Beverage brands across more than four decades and eleven years at Liquid Opportunities, the brands that skip this step almost always regret it. The brands that do it well build a foundation that makes every subsequent stage of growth easier and more defensible.


Where to Start

For a brand entering the on-premise in 2022, the strategic framework is straightforward even if the execution requires patience.

Start in your home market. The on-premise channel rewards local relationships and local presence. A brand that is genuinely embraced by the best accounts in its home city has a story to tell distributors and retailers in adjacent markets. A brand that tries to build on-premise presence nationally before it has real depth locally has neither.

Identify the accounts that set the agenda in your market. Every city has a handful of bars and restaurants whose back bar choices influence what the broader market pays attention to. These are not necessarily the highest-volume accounts. They are the ones that other operators, spirits enthusiasts, and media pay attention to. Getting into two of these accounts and supporting them properly is worth more than getting into twenty accounts and treating them like placements rather than partnerships.

Build relationships before you need distribution. The conversations you have with bartenders and operators today, even before your product is available in their market, are the foundation of the distribution relationships you will need later. Founders who show up in a market having already built genuine relationships with key on-premise operators have a very different conversation with distributors than founders who show up cold.

The on-premise channel is open again. The question is whether you are ready to use it properly.

That is exactly the kind of go-to-market planning we work through with founders at Liquid Opportunities. Getting into the right accounts the right way is one of the highest-leverage decisions a new Beverage brand can make.

© 2020 by Liquid Opportunities Inc. 

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